We will eliminate/repair defects of the goods sold, if possible, replace or refund unsatisfactory quality items, by following the return and exchange rules approved by Lithuanian legal regulations http://www3.lrs.lt/pls/inter3/dokpaieska.showdoc_l?p_id=479161, .
A good quality item can be exchanged with a proof of purchase up to 14 days after purchase to another analogical item or the money recovered, if that item is a distance purchase.
Requests for returns or refunds must be submitted in writing by specifying the reason and providing the purchase document.
RETURNABLE ITEM MUST BE:
- in a clean and undamaged package (this is not a case for unsatisfactory quality items);
- undamaged by the purchaser;
- unused and marketable appearance, meaning that the labels must be undamaged, the protective film not removed, etc. (this is not a case for unsatisfactory quality items)
- fully assembled as it was sold to the buyer.
We have a right to refuse to accept goods under complaint, if the purchaser fails to comply with established procedures for the return of goods.
Good quality items imported or manufactured on a special request are not EXCHANGEABLE and UNRETURNABLE.
We do not repair, replace or refund or anyhow compensate the damages, which arise as a result of incorrect or negligent handling by the Purchaser.